Grand Plaza Serviced Apartments

We really like the location of Grand plaza . It is centrally located in London , in the area of Bayswater and Queensway. There are 2 tube stations closeby the hotel, about 5 mins walk away. There are plenty of restaurants in this area, You can eat Chinese, Indian, middle eastern and italian food, and 2 supermarkets Sainsbury and Tesco are nearby. We like the size of the apartment we stayed in. It is rather spacious for a family of 4 adults. It has big double bed and a sofa bed. There is a small fully equipped kitchen and a fridge. The hotel even has a laundrette at the basement, which makes it a good apartment to stay for longer period for travellers .We would definitely stay here again.

The hotel was very central and close to restaurant and supermarkets, coffee shops. Housekeeping was very good, special thanks to them. The hotel had breakfast service but we did not take. 24 hours open reception was excellent, because we checked in late night. They kept our luggages, after check out. An executive studio which was for 4 persons, had mini kitchen, table, fridge, stove, microwave and utensils. The hotel was very close to Bayswater and Queensway tube station, and also Kensington Gardens.

very good location with easy access to central line, district and circle line. it is close to Hyde Park and to supermarkets/restaurants. quite room the room has minimal kitchen ustensiles, microwave and small hob. the cleaning is only done every 3 days but for us there were some mixed up and when we reported a delay they got somebody to clean the next day and even more often after that. providing enough towels and if required extra soap and shampoo on demand.

We had a nice two bedroom apartment with two good bathrooms, which was perfect for 5 adults. Everything was ok, not new and perhaps not 4****, but nice and clean. The kitchen came with a dishwasher and the room was cleaned every day. The heaters in the room could be converted to aircondition, which was perfect with 40° in London!

Restaurant service & foid is the Achilles Heel of this property. Restaurant staff are friendly & obliging but they are too few when the restaurant is just a little busy and they are performing several functions & none of them to a high standard. The one time I ventured to the restaurant for a hot breakfast, I was served a plate of food straight from the fridge. Very third-rate effort! The one time I had dinner there I ordered a Malaysian dish. I enjoy Malaysian food & the hotel has Malaysian connections so I figured it would be memorable. I was extremely unexciting & tasteless. Please! If you're going to have a restaurant on site, at least make an attempt to make it a proper functioning restaurant or don't bother & use that garden space for something else like a coffee bar, for example. Apart from the third-rate restaurant, the hotel has a lot to recommend it. The staff are very obliging, professional & helpful. The location is a great selling point. The facilities are comfortable & convenient.